Please review these policies carefully as they are the terms of sale that govern your purchases with Artist Technologies Pty. Ltd. They set out your rights and obligations with respect to your purchases. Your purchase of product with Artist Technologies constitutes your agreement that these policies apply to the purchase, so be certain you understand them before you place your order.
Importantly, the rights described in this policy in respect of returns, refunds and warranties are in addition to the statutory rights to which you may be entitled under the Trade Practices Act 1974 and other applicable Australian consumer protection laws and regulations.
1. Placing Your Order
You may place an Order by either:
1. filling in the Order Form on the AT2 Production Website and;
(a) clicking the "Submit My Order" button; or
(b) telephoning us on +61 393481577 between 9.00am and 5.30pm (AEST) Monday to Friday, excluding VIC public holidays.
1.1 We will not accept Orders placed in any way other than those listed above.
1.2 If you wish to pay Direct Deposit or money order you must place your Order by telephone.
1.3 When you place your Order, we will issue you with a Web Order Number. We will do this by email, unless you do not have an email address, in which case we will issue your Web Order Number by fax or mail.
1.4 By placing an Order, you make an offer to us to purchase the Products you have selected on these terms and conditions. We may or may not accept your offer at our discretion. If we accept your Order, we will notify you of our acceptance by issuing an Order Confirmation. We will send your Order Confirmation to you by email. If you have not supplied an e-mail address we will fax or post the Order Confirmation to you. The Order Confirmation will be effective on sending.
1.5 If we cannot accept your Order we will contact you by telephone.
2.1 Credit Card
2.1.1 You may pay for your Products by the methods of payment as displayed on the payment section of the Artist Technologies Production site. At the time your order is placed, Artist Technologies obtains a pre-approval from your credit provider and charges are made within 3 working days.
2.1.2 Artist Technologies currently accepts Visa and MasterCard.
2.1.3 You must pay the price payable in Australian dollars as indicated on your Order Confirmation.
2.1.4 You can print or save your receipt at the time of purchase from the Artist Technologies Production shopping cart. Your receipt will be your proof of purchase.
PLEASE NOTE:
1. We are unable to accept credit cards issued by banks outside of Australia.
2. Debit cards and cheque cards have daily spending limits that may substantially delay the processing of your order.
3. For information about alternate payment options please review options listed in the following sections.
4. You may be required to provide further identification for additional security reference checks.
2.2 Cheques or Money Orders
2.2.1 Artist Technologies accepts money orders, Personal and Company Cheques as valid forms of payment. The cheque or money order must be payable to Artist Technologies Pty Ltd, and include your invoice/copy of your order obtainable at the time of purchase by selecting the PAY LATER option. Please mail your payment to:
Artist Technologies Pty Ltd.
245 Cardigan Street,
Carlton, VIC , 3053
2.2.2 Artist Technologies must receive your payment within 10 calendar days or your order will be cancelled. Please allow 1 business day for order processing after Artist Technologies receives your payment and clearance from the Bank.
2.3 Direct Deposit
2.3.1 The Apple Store accepts Direct deposits as a valid form of payment. If you would like to use a Direct Deposit to pay for your order, please follow these steps:
1. Contact Artist Technologies at 03 9348 1577 and place an order by phone.
2. Obtain the final dollar total of your order including GST and any applicable additional charges from the Artist Technologies representative.
3. Have your bank electronically transfer the total dollar amount of your order referencing your name and web order number to:
Artist Technologies
Westpac
BSB#: 033 178
Account #: 22 22 77
Reference your Web Order Number
Processing time varies among banking institutions and can be delayed. Please allow 1 business day for the processing of your Direct Deposit.
3. Prices
3.1 Artist Technologies endeavours to offer you competitive prices on current AT2 products. Artist Technologies reserves the right to change prices for products displayed at the Apple Store at any time.
3.2 Should Artist Technologies reduce its price on any product you have purchased (except promotional / special / discount /products) within 5 business days of placing your order, you may contact Artist Technologies on 03 9348 1577 to request a credit of the difference between the price you were charged and the current selling price. To receive a credit you must contact Apple within 10 business days of receiving your goods. Artist Technologies does not provide refunds on any product.
4. Cancellations & Refunds
4.1 Should you be unable to attend, a substitute participant is always welcome at no extra charge. Alternatively, a full refund, less $50 (inc GST) service charge, will be made for cancellations received in writing (letter, fax, email) up to ten (10) business days prior to the session. Regrettably, no refunds can be made less than ten (10) business days before the session. A re-booking fee of $15 will be charged to reschedule the session.
4.2 For any session cancelled by Artist Technologies or TAFTA registration fees are fully refundable. Artist Technologies and TAFTA are not responsible for participant flights or accommodation if a session is cancelled.
Not a member of AT2 – no problems.
Sign-up for a service with AT2 production and you will receive ????????? off the package price to join. You can upload your reel direct to your profile and start marketing yourself to a database of over 1000 casting contacts Australia wide.
Copyright
It is the responsibility of the member to ensure that they have full copyright clearance for all photography, voice-clips and showreels featured as part of their AT2 membership.
Photographs
Photographers must be credited, according to copyright law.
Voice-clips and showreels
Copyright is a legal right which exists in literary, dramatic, artistic and musical works. If you are taking a clip from previous professional work, in most cases the producers of that work will either have rights assigned to them or at least, a licence to the rights. Producers normally grant permission for you to use short clips completely free of charge – but you must check with them first and get their permission in writing.
If you are recording a clip from scratch especially for your showreel / voice-clips, remember that most 20th century scripts are still subject to copyright, and you should seek permission from the publisher.
Under AT2’s terms you have the responsibility for clearing any material that you decide to use for your showreel or voice-clip. If there is any sort of dispute, AT2 will take your material offline until you clear the right to use the material.
AT2 reserves the right not to broadcast any material which it deems inappropriate.
