Please review these policies carefully as they are the terms of sale that govern your purchases with Artist Technologies Pty. Ltd. They set out your rights and obligations with respect to your purchases. Your purchase of products with Artists Technologies constitutes your agreement that these policies apply to the purchase, so be certain you understand them before you place your order.
Importantly, the rights described in this policy in respect of returns, refunds and warranties are in addition to the statutory rights to which you may be entitled under the Trade Practices Act 1974 and other applicable Australian consumer protection laws and regulations.
1. Placing Your Order
You may place an Order by either:
1.1 filling in the Order Form on the AT2 Production Website and;
(a) clicking the Submit button; or
(b) telephoning us on +613 9348 1577 between 9.00am and 5.30pm (AEST) Monday to Friday, excluding VIC public holidays.
1.2 We will not accept Orders placed in any way other than those listed above.
1.3 If you wish to pay Direct Deposit or Cheque/Money Order you must place your online & follow up by telephone.
1.4 When you place your Order, we will issue you with an Order Number. We will do this by email.
1.5 By placing an Order, you make an offer to us to purchase the Products you have selected on these terms and conditions. We may or may not accept your offer at our discretion. If we accept your Order, we will notify you of our acceptance by issuing an Order Confirmation. We will send your Order Confirmation to you by email. The Order Confirmation will be effective on sending.
2.1 Credit Card
2.1.1 You may pay for your Products by the methods of payment as displayed on the payment section of the Artists Technologies site. At the time your order is placed, Artists Technologies obtains a pre-approval from your credit provider and charges are made within 3 working days.
2.1.2 Artists Technologies currently accepts Visa and MasterCard.
2.1.3 You must pay the price payable in Australian dollars as indicated on your Order Confirmation.
2.1.4 You can print or save your receipt at the time of purchase from the Artists Technologies shopping cart. Your receipt will be your proof of purchase.
PLEASE NOTE:
1. We are unable to accept credit cards issued by banks outside of Australia.
2. Debit cards and cheque cards have daily spending limits that may substantially delay the processing of your order.
3. For information about alternate payment options please review options listed in the following sections.
4. You may be required to provide further identification for additional security reference checks.
2.2 Cheques or Money Orders
2.2.1 Artists Technologies accepts Money Orders, Personal and Company Cheques as valid forms of payment. The cheque or money order must be payable to Artists Technologies Pty Ltd or AT2, and include your invoice number/copy of your order. Please mail your payment to:
AT2 Casting
Lvl 3, 9 Yarra Street, South Yarra VIC 3141,
2.2.2 Artists Technologies must receive your payment within 10 calendar days or your order will be canceled. Please allow up to 2 business days for order processing after Artists Technologies receives your payment and clearance from your banking institution.
2.3 Direct Deposit
2.3.1 Artists Technologies accepts Direct Deposits as a valid form of payment. If you would like to use Direct Deposit to pay for your order, please follow these steps:
1. Contact Artists Technologies on +613 9348 1577 between 9.00am and 5.30pm (AEST) Monday to Friday, excluding VIC public holidays, and place an order by phone.
2. Obtain the final dollar total of your order including GST and any applicable additional charges from the Artists Technologies representative.
3. Have your bank electronically transfer the total dollar amount of your order referencing your name and Order Number to:
Artists Technologies
Pty Ltd Westpac
BSB#: 033 178
Account #: 22 22 77
Account #: 22 22 77
Processing time varies among banking institutions and can be delayed. Please allow up to 2 business days for the processing of your Direct Deposit and clearance from your banking institution.
3. Prices
3.1 Artists Technologies endeavours to offer you competitive prices on current AT2 products. Artists Technologies reserves the right to change prices for products displayed online or in any print material at any time.
3.2 Artists Technologies may reduce its price on any product at any time (including promotional/special/discount offers).
3.3 Artists Technologies does not permit the return of or offer refunds on any product. This includes no refunds, transfers or holds on AT2 Casting Memberships or AT2 Production Services.
4. Cancellations & Refunds
4.1 Should you be unable to attend your AT2 Production booking, a substitute participant is always welcome at no extra charge. No refunds can be made once an AT2 Production Service is booked. A re-booking fee of $15 will be charged if the participant chooses to reschedule the session.
4.2 For any session cancelled by Artists Technologies or TAFTA, order fees are fully refundable. Artists Technologies and TAFTA are not responsible for participant flights or accommodation if a session is cancelled.
4.3 Artists Technologies does not permit the return of or offer refunds on any product. This includes no refunds, transfers or holds on AT2 Casting Memberships. All AT2 Casting Memberships are for a twelve-month membership period
5. Copyright & Legal
It is the responsibility of the member to ensure that they have full copyright clearance for all photography, voice-clips and showreels featured as part of their AT2 Casting Membership.
Photographs
Photographers must be credited, according to copyright law.
